Does Globe Telecom, Inc Has Time Value of It's Users?
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| Does Globe Telecom, Inc Has Time Value of Its Users? |
Does Globe has the time value of its users??? Is a time-worthy question of innumerable victims of the Philippines.
Globe Telecom, Inc., publicly shortened as Globe, is a giant telecommunications services provider in the Philippines.
At this present- day, Globe operates the largest mobile network in the Philippines and foremost height fixed-line and broadband network.
As of the 2021 census, Globe's total mobile subscriber base reached 86.6 million. Also considered the Philippines ' largest telecommunications company in terms of their market- capitalization.
Principal shareholders of Globe Telecom, Inc. are Ayala Corporation and Singtel. And the end of August 2021, it is listed on the Philippine Stock Exchange under the ticker symbol GLO and had a market capitalization of ₱363 billion.
Golbe Telecom, Inc History at a Glance:
The history of Globe Telecom, Inc is very flourishing and vintage. As the maiden wend of Golbe Telecom, Inc. was December 8, 1928, passing an- Act No. 3495 by Congress granting the writ of Robert Dollar Company (a corporation organized and existing under the laws of the State of California), a franchise to operate wireless long-distance massage services in the Philippines.
And subsequently, Congress passed another Act No. 4150 on November 28, 1934, to transfer the franchise and privileges of the Robert Dollar Company to Globe Wireless Limited, which was- incorporated in the Philippines on January 15, 1935.
Succeeding, in 1965, Globe Wireless Limited was merged with Mackay Radio & Telegraph Company and Philippine Press Wireless to form as Globe-Mackay Cable and Radio Corporation ("Globe-Mackay"), with the transfer of Mackay's franchise to Globe Wireless Limited, approved by the Congress through Republic Act No. 4491 enacted on June 19, 1965.
By Republic Act No. 4630. authorized on the same date by Congress, aimed to further- expand its franchise to allow Globe-Mackay to operate international communications systems.
Globe-Mackay was granted a new franchise on December 24, 1980, by Batasang Pambansa, under Batas Pambansa Blg. 95, extending it for 50 years.
And then keep part of its consecutive travel Ayala Corporation began its investment in Globe-Mackay in 1974.
And Globe-Mackay offered its shares to the public on August 11, 1975, becoming the prime telecommunications company in the country that had awarded this privilege.
In general, Globe offers commercial wireless services through its 2G, 3G, 3.5G HSPA+, 4G LTE, and LTE-A networks, with 5G recently deployed in key- areas in the Philippines. According to their demands, Globe's 5G coverage is available in over 2,000 locations all over the country and about 96% of the National Capital Region.
No doubt, the acquirements of Globe so far are very exuberant and praiseworthy, one can say they might attain their competitor's awe. But questions are they assiduous and vigilant about their subscriber's satisfaction? Might have Doubted!!!
Case study:01 (Victim Couple-01)
Mr.Thingumbob & Mrs.What's her name (Pseudonym) 03 member's (Father, Mother & 8 months Baby) individual Small Enterprising business couple with sideline Freelancing Apprentice has shifted their dwelling house recently in Cebu, Philippines one place to another under the same City.
And sequentially, they applied for transfer their "Globe At Home Wifi" service line at their new residential address on the date of tentative 03rd March-2022 at one of Globe Telecom, Inc customer care in (Robinsons Galleria Cebu).
And the sequel experiences of them are certainly, terrible and tormenting. Appended below are attached all the system-generated corresponding schedule text message images of Globe that reflect this case study.
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| Maiden Reinstall Schedule Message By Globe After Application. |
First Tactics (Dt-05th March-2022) :
Victimized couple post-pone their all business schedule and keep waiting for the Globe Field Installation Team. What happened next?
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| Surprising Cancellation Message At 3.50 P.M |
Reaction:
The reaction of the Victim Couple was (No choice as expected by Globe Team).
Second Tactics (Dt-06th March-2022) :
2nd Days Schedule Confirmation Message.
By the last evening's message, Victimized couple post-pone their all business schedule for the 2nd day and keep waiting for the Globe Field Installation Team. What happened next??
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| Cancellation Text From Globe With Deep Surprise. |
Reaction:
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| Revelation Message of the Victim Users. |
Third Tactics (Dt-07th March-2022) :
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| Third Consecutive Schedule Message of Globe. |
To face the music, of Victimized couple report message Globe reschedule for them on next day.
So they (Victimized) constantly postponed all business schedules for the 3rd consecutive day and repeatedly waited for the Globe Field Installation Team.
What happened next??? This time Globe part was very responsible to- letting know their respective users about their series cancellations message early in the morning.
So they (Victim) could manage somehow. WOW!!! Bravo Globe Telecom. Inc!!!
Reaction:
Next background:
Let's have a narration of this progressive background. Since the melodrama is still not over. How Globe kick-off the next episode????
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| Kick-off Next Episode of Globe Telecom With This Message. |
Fourth Tactics (Dt-09th March-2022) :
In the past afternoon message, Victimized couple post-pone their all business schedule for the 4th series days & to the following next message of cancellations in the evening they retrieve back onto their business schedule.
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| An instance of the Unprecedented Non-Professional Act of Globe Telecom. |
Once they (Victimized) business couple are busy with their business, in the meantime, they received an installation confirmation message from Globe Telecom where they (Globe Telecom Authority) nudely exposed their unprecedented non-professionalism.
Aftermath, instantly halting all their (Victimized) couple business relevant activities they (Victimized) couple returned they're home. And as usual, keep waiting for the Globe Field Installation Team. But what happened next???? Was most bizarre and cried some.
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| Most bizarre and cried some text of Globe Telecom. |
That is not the end!!!! the stage is in progress and this series drama is broadcasting on the giant screen of Globe Telecom. Inc cineplex. And those victims are only the audiences.
Case study:02 (Victim Couple-02)
Mr.James (Pseudonym) is a professional Freelancer also a harsh victim of Globe Telecom, Inc.'s un-warranted schedule hassle in executing transfer requests.
Appended below are attached all schedule subject text with Globe Telocom, Inc customer care representative message images that reflect this case study.
Message-01
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| Chat History Message-01. |
Message-02
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| Chat History Message-02 |
Message-03
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| Chat History Message-03 |
Message-04
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| Chat History Message-04 |
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| Linguistically surrendered message of Globe customer care representative. |
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| Impotence reply message of Globe customer care representative. Do all these afore attached messages make any sense? Or just void of reasoning. Solely Globe Telecom. Inc has this answer. All the victims only can seek their strain action and rapid initiative to resolve and seal autocracy and monopoly leakage by their subordinate partners. Author - Talk: The author's intention was neither derogatory nor defame any Brand, Person, and Character. This article -writes inspired by a true story. And being a well-wisher merely have an effort to widen their eyes vigilant to protect Globe Telecom.Inc likes unicorn companies' business image from tarnishing. Since this day and coming decades are of information technologies, so- to keep pace with the growing demand of internet penetration and its user's. All service-holders in this immense- sector and their partners to find ways how -to- compliances? With the ultimate satisfaction of their users. By modernizing their workforce and bringing transparencies into their action plan. |
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